Privacy Policy

This Privacy Policy explains how GetFit collects, uses, and protects personal information when you use our website, mobile application, and related services.

1. Information We Collect

• Account details: full name, username, email address, phone number, gender, location.
• Fitness and subscription data: workout schedules, weight progress, plan selections, and payment records.
• Technical data: device token for push notifications, app usage logs, and IP/browser information on web requests.

2. Why We Use Your Information

• Create and manage your account.
• Provide gym and weight loss services, reminders, and progress tracking.
• Process subscriptions and communicate payment status.
• Send service emails, support responses, and optional newsletters.
• Improve platform security, reliability, and user experience.

3. Legal Basis and Consent

By creating an account and using GetFit services, you consent to the processing of your personal information as described in this policy. You may opt out of non-essential notifications at any time through app settings.

4. Data Sharing

We do not sell your personal data. We may share limited information with trusted service providers (for example email/SMS or payment support) only where necessary to operate our services.

5. Data Security

We apply reasonable technical and administrative safeguards to protect your data from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain account and service records only as long as needed for service delivery, legal compliance, dispute resolution, and system integrity.

7. Your Rights

• Request access to your personal data.
• Request correction of inaccurate information.
• Request account deletion (see Account Deletion).

8. Children’s Privacy

GetFit services are not intended for children under 13. If you believe a child has submitted personal data, contact us for removal.

9. Contact

For privacy requests or concerns, contact us at info@getfitmw.com or +265 887 603 635.